TEAMWORK
One of the most amazing things about RCS is the extraordinary amount
of teamwork that can be witnessed daily from the Administrative
office to each of our community programs. The level of teamwork here
is a characteristic that truly sets us apart from the competition.
Whether were
joining together to plan an event for the consumers, meeting as a
committee to improve our processes, or preparing our programs for
a State licensing visit TEAMWORK is the key to our success!
INITIATIVE
We are solution-focused here at RCS, Inc. That means we
place a high value on those who not only identify problems, but also
come up with possible solutions to those problems. Think the consumers
may benefit from education on a particular topic? Do some research
and do a presentation at the monthly resident meeting, or arrange
for someone who may be an expert to do a presentation. Initiative
is how things get accomplished and how positive changes occur...we
are hopeful that you will take an active role in continuously improving
the quality of our services.
LEADERSHIP
A myth abounds that one can only be a leader if they are in a leadership
position, or in other words, a manager or supervisor.
We believe that
everyone can be a leader by doing the following:
Listening and learning from others,
Energizing the organization,
Acting for the benefit of everyone,
Developing themselves,
Empowering others to lead, and
Recognizing achievement
You are a role
model for the consumers and your co-workers and leading by example
can have a significant impact on the people we serve, and the organization
as a whole.
COMMUNICATION
The ability to communicate well with others is important to almost
every aspect of our lives. At RCS, Inc., good communication goes a
long way toward assuring that services are provided properly and expectations
are met. We communicate with others in a variety of ways here
whether were having a conversation with a consumer, discussing
an issue at staff meeting, handling a crisis, or writing a note in
the staff communication log. Listening is one aspect of communication
that is often overlooked, so we ask you to BE A GOOD LISTENER! Devote
your full attention to the person whos speaking to you, ask
questions to get clarification, make good eye contact, and offer some
indication that you understand the message that is being conveyed.
It is very important that everyone on the team is on the same page.
One last note communication isnt just verbal or written.
Our body language and the way we dress can send strong messages about
whether or not were listening at all!
DIVERSITY
We place a high value on diversity here, because it is only through
our differences that we can grow to appreciate others for who they
really are. These differences can be anything from race, to educational
background, sexual orientation, religious practices, economic status,
to position in the company hierarchy, and so many others! And it is
not only among our employees where we place this value, but also among
the people we serve. By getting to know the consumers, and understanding
differences, we can tailor our services to better meet their needs.